About us

History and Locations

Integra Global Solutions is a premier provider of outsourcing solutions to clients in USA, Canada, Europe and Australia. The areas of outsourcing expertise include claims processing, accounting, finance and custom back office operations and IT services. Our head office is located at Pennsylvania, USA and a branch at Berkshire, UK to provide marketing and sales support to European clients. We have multiple offices at our operations center in India.

Offices

  • Multiple sprawling offices with state of the art facilities.
  • Specifically design to meet any of your rigorous demand.
  • Redundancies built in for power, internet and data security.
  • Additional space capacity to meet any immediate ramp up requirements from our clients.

Since our operations centers are located at a slightly smaller city (of 2 million population), we get incredible advantage over larger cities in terms of cost, quality of staff and working ethics. We pass all these benefits to our clients and they enjoy a 100% success ratio and guaranteed quality of service with us.

Management

  • Experienced management with knowledge of executing projects for several Fortune 500 clients
  • Managers with several years of experience in their respective domain
  • Teams have expertise to manage projects from inception to completion
  • Transition management experience, to quickly identify and outsource projects
  • Expertise in implementing process flow, quality control checks, clearly definable metrics and check points to measure the benefits of outsourcing to us

Team

Our biggest strength is combining highly skilled personnel and using all their knowledge, experience and offering much needed value addition and cost-effective outsourcing solutions to the benefit of our clients.

About our staff

  • All are university graduates.
  • Have credentials ranging from undergraduate to multiple master’s degree.
  • Have Qualifications such as CA, CFA, MBA and so on.
  • Are selected by a stringent recruitment process.
  • Are trained in various methodologies, quality control procedures, client specific processes, data protection and privacy principles.

All our staffs are highly committed, quality conscious, client centric and execute processes to perfection and continually try to exceed the service levels. Using our resource pool of qualified staff, our clients can immediately use additional resources during their peak time and use as necessary to meet their sudden demands in business cycle.

Security

Security and protection of data is of foremost importance to us and to ensure this, we have implemented systems and processes in every single stage. All our servers are equipped with latest security mechanisms, staff are adequately trained and systems are implemented to protect client information. We ensure that that all our clients get 100% peace of mind when outsourcing us.


Our security systems consists of

  • PC’s protected by software and hardware firewalls
  • Any removable media is disabled
  • Transmission systems and applications are encrypted
  • Staff are required to sign a strict non-disclosure agreement
  • Premises protected 24/7 by security patrol

By outsourcing to Integra Global Solutions, finance and accounting firms realize a minimum cost savings of 50% and often it is much more.

Our solutions are fully customizable to every client´ unique requirements and many a times we instantly train our multi talented staff for any new process, systems or software used by our clients. We have successfully executed large outsourcing projects for many companies in UK and our client satisfaction ratio is unparalleled and track record speaks for itself.

Some of our highlights

  • Headquartered in USA, with operation center in UK and India
  • Multiple areas of outsourcing expertise such as claims processing, accounting, financial research and IT
  • Experienced management with years of outsourcing knowledge
  • Highly qualified staff, quality control and metrics driven teams
  • Privacy, data protection and security

Call Toll FREE 877 423 3872 for more information
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Testimonial

"These guys are good, ramp up to speed quickly, pleasant to work with. Highly recommended."

-- Claims Management Company.

Brochure

IGS Claims Brochure