Customer support services

Integra offers customer support & complaint handling services to companies from various industries based in USA.  We customize our services to suit the needs of everyone. Our professional hard-working staff are carefully selected to work in the client facing environment and we focus on customer delight & our training is aimed at converting customer dissatisfaction to loyalty.   

Our people are fully trained to thoroughly understand your business and professionally deal with all your customer queries, complaints and general correspondence. Our all-inclusive charges for a fully trained customer support executive starts from just $5.95/Hr. Using our services you can offer 24/7 help desk support and attract more customers to your business.
 
We will be a reliable partner and keep an update on technology & offer suggestions on further improvising your existing systems & process. This ensures that you are in a position to out-smart your competition and comfortably positioned ahead of others.

Our services include

• 24/7 chat, email support
• E-mail analysis and replies
• Letters sort, analysis and reply
• Complaint handling
• Sales and billing support
• Standard technical support
• Parcel tracking and customer update
• Server monitoring and emergency outage
• Other services based on your need

We customize all our services based on your unique individual requirement. Before we start our job we thoroughly analyse your business, study the right process, create the right procedures and thoroughly test them. This ensures that our process & systems are fool-proof; your clients are rightfully given a wonderful customer experience.